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Primos - Great customer service!

Started by Timmer, March 06, 2011, 03:16:04 PM

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Timmer

Last year I broke the silk fan on my Jake-mobile, which is a few years old.  So I looked for a replacement online.  I could find all kinds of B-mobile fans at various online retailers but no Jake-mobile.  So I emailed Primos asking where I could find one, assuming they'd tell me where to go to buy one.  They responded back with a single sentence "What's your address?"  So, two days later I got a replacement fan.  No part cost, no shipping charges.

That's certainly a way to get me to purchase more Primos stuff.  THANKS PRIMOS!  
Timmer

All of the tools, some of the skills!

OLE RASPY


hookedspur

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buck_hunter21

Primos has the best customer service I have ever had to deal with. That's why I am a life long customer.
Spill Blood


harvester


bowhunter32

x2 i also have dealt swith them..have a double bull blind bought b4 they sold to primos.broke rods..they send me new ones every time no questions..also very cheerful on phone.. :you_rock:

handcannon

Bunch of good guys down there that know how to run a business right.

grousec

Great going Primos.  I knew there was a reason I liked this company!