I bought two marine band walkie talkies two years ago and used them only 3 or 4 times mainly on winter coyotes hunts. One was only able to receive and the other could receive but not transmit. Sent them both back and with-in ONE week received two brand-new ones with all the accessories!! In this day and age you don't always get that kind of customer service. So, I'd like to say MIDLAND is alright, they stand by their products 100%.. GOOD JOB.. I'd like to endorse them if anyone is currently in the market for new ones.