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Bushnell customer service

Started by VaTuRkStOmPeR, October 27, 2011, 06:16:55 PM

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VaTuRkStOmPeR

I just wanted to publically commend the bushnell
Customer service department for their actions
With a recently malfunctioning trophy cam xlt.

My younger brother and I run several trophy cams
And dlc covert cameras and have been very impressed
With their reliability, fast trigger speeds, and extended
Battery life but one of my 2010 vintage trophy cam xlts
Recently stopped taking photos. I had extensively trouble
Shot the camera to try and identify the problem but was
Unsuccessful in that endeavor.

Consequently, the camera was sent out to bushnell on oct 7th
And received on the 13th. On the 24th I received a package from
Bushnell containing a brand new 2011 bushnell trophy cam bone collector
Edition with audio, buck score technology and 32gig sd card capacity.

Despite the volume of customer service related issues companies like
It face at this tome of the year, I had a brand new, upgraded camera on
My doorstep 11 days after it was received by them. What I expected to receive
Was the camera I sent them, but fixed. What I received defied all reasonable expectations.

I'll always go to bushnell with any additional trail camera needs after this experience.
Just thought I'd pass on the word.

Reloader

Good deal.  I've been hit or miss with them.

One of my 6 TCs had the LCD quit working and they fixed it real quick.  On an older Sentry cam that didn't work out of the package, I went round and round with them and ended up losing money shipping back and forth etc.  They finally caved in after I wrote them a letter about the whole ordeal and sent out a new TC.

Ol'Mossy

I recently had issues with a Bushnell Yardage Pro rangefinder. It was doing erractic lasering so I called them and I sent it in.
They sent it back and said it couldn't be fixed so they gave me a coupon for $50.00 off a newer one. I got the new one
and now it won't laser any farther than 200 yards. I tried to contact them and never heard a word from them. I may try again.

VaTuRkStOmPeR

#3
Quote from: CamoMan4025 on October 27, 2011, 06:18:32 PM
Blah, Blah, Blah..................

Good to know youre still alive and well, camoturd!


Hopefully, the other negative experiences mentioned here
Are a thing of the past.

drenalinld

I think they figure it out in the last year. My last few encounters have been over the top positive.