A shout out to Swampfox and a twist on the "items lost while turkey hunting"

[1ST DRAW]

I sent this to Swampfox because I could not find a replacement cover on their website:

"I was walking out of the turkey woods on my last day of the season with my shotgun slung over my shoulder. It was about a two mile hike. I guess the King Slayer optic was rubbing my turkey vest back pouch because when I got to the truck the cover was missing from the optic. I only took the cover with me in the woods that day because rain was in the forecast. The rest of season I left the cover in the truck because I was afraid it was going to fall off. How do I get a replacement? "

I was pleasantly surprised by their fast and generous response. I fully expected to purchase the replacement cover.

"Thanks for reaching out.
We are sorry to hear about the missing Kingslayer cover.
Not to worry, we can send you a replacement.
Please reply with the following so I can put the parts request into the system:"

"I just wanted to give you an update on your parts request.
Your parts request (156260) is currently being processed.
Please allow 2-3 days for your order to be processed and shipped.

Please reach out if you need any further assistance."

I just wanted to share my experience with the board and give Swampfox a big thumbs up.

[runngun]

That's awesome! Seems like a good company to do business with for sure!

Have a good one
Bo

Sent from my SM-N986U using Tapatalk

[Old Timer]

Their good folks that seem to care about their customers.

[Tail Feathers]

That's good customer service.  The green circle dot Kingslayer may well be my next dot purchase.  I so wish someone made a replacement cover tho.  That could get expensive on them.  lol

[Cowboy]

Good business right there. I'll definitely look into them. Thanks for posting

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[Greg Massey]

I contacted them after i got my first Kingslayer from them about buying extra covers and they told me, they didn't sell them, BUT if i lost one just contact them and they would send me replacement, that's good customer service in my opinion...

[Turkeyfever]

I have two Kingslayers and they are a great product. The customer service is awesome, always respond to any question that I ever had for them very promptly.