I had a post on here before about my brand new 870 that right out ofthe box the barrel and reciever were not in line with each other. I just got it back today, pretty impressive turnaround time(8days)! But that is the only thing that is impressive about the whole situation! There was nothing stating what the exact problem was nor how they fixed it. All the service invoice said was- described problem, barrel and reciever misaligned, problem assessed- barrel and reciever misaligned. It appears that they may have removed the ring that i soldered under the barrel that goes over the mag tube and reposisioned it, they didnt do a very good job at it, as it is very rough and they missed soldering the one side on the outter edge but that same side is soldered on the inner edge, it actually rubs one side of the mag tube a little, the top of the reciever has some light marks where the finish was rubbed by what looks like the gripping edge of a table vice, it is through the finish! Also it looks like they left a first grader remove the trigger pins with a ice pick, there are scratches through the finish around the holes i have rubbed them with oil and arent as noticable. I haven got to shoot it because it is raining but everything does apear to be lined up now. As long as it shoots closer to poi-poa im gonna cut my losses and just live with it all, but i am very disapointed withthe care that was given to my new in the box shotgun, i dont believe i will ever buy another remington product, i own several from years back and they are some of my favorites but i think they have drasticly went down hill since those days!