I am currently working on the issue...
when we had the server issue, we installed a new OS to the server...and so it seems to be a compatibility issue with Mod-Security permissions...so I am working to find the correct permission settings and also trying to get a hold of the tapatalk developers to see if they can help in any way as well... since its their program, they should be able to easily tell me what the settings should be on the OS...sooo just a waiting game right now...but I am LOOKING for the solution, so please bare with me, your patience is MOST appreciated!!
Hugs
Annie