Terry,
You are exactly right, David does currently, and always has made great calls. However, I had a crystal Mistress from probably 7-8 years ago. I broke it, actually twice. David fixed it the first time, and I am sure that he would have the second time too, but I was embarrassed to send it back again. BTW, both breaks were completely my fault and had nothing to do with the call, just my clumsiness...lol. Moreover, I lost that broken call in a recent move. So I would like to have an older one with just his name and number on the back for nostalgia reasons. I hope that this makes sense and that I have not rambled too much.