With all the talk on here this year of people not being able to get a hold of call makers and taking forever to return phone calls or returning repairs I wanted to share some praise for a real stand up call maker, Brad Roberts.
I purchased a Poplar Bronzed Glass over Aluminum call off of Brad last year in June. I was anxiously waiting to use it this year during the spring season. Well I went to the man cave to play it and was absolutely blown away when I pulled it from its pouch to see that the glass was cracked in half. I had just played it the night before and it was carefully put back in it's pouch and put away. To say I was bummed out would be an understatement. So I emailed Brad and told him what had happened and asked if he could repair the call and said I understood that this was a very busy time and did not expect it to be a priority. He emailed me back in a matter of minutes. He told me to mail him the call and he would repair it, that he stood behind his calls and it would be no problem. Well I got home today to find a box from B&C Custom Calls in my mailbox. In a week and a half my call was back to me repaired at no charge during the busiest time of the year. It means a lot to me to deal with someone that builds as good a call as Brad does and stands behind his product the way he does. He is truly a stand up person and a fine call maker. I know he has at least one lifelong customer and I highly recommend him to anyone looking for a high quality custom call.
