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Bad 3" Federal Mag-Shok Heavyweight #7's
Bad 3" Federal Mag-Shok Heavyweight #7's
Started by wvnut3, March 01, 2012, 12:04:29 PM
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wvnut3
The Boss Gobbler
Posts: 500
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Bad 3" Federal Mag-Shok Heavyweight #7's
March 01, 2012, 12:04:29 PM
Last Edit
: March 01, 2012, 12:06:13 PM by wvnut3
I just recieved a order from Graf and Sons for 3" Federal Mag-Shok #7's (Lot # 20UX742 ).To my disapointment Just about one shell in every box had a bad crimp and one was leaking buffer.I emailed Federal and the next day got a response.They request pictures so i sent them and asked for a phone
call.It
only took an hour and Trevor from Federal called and said they will be replaced.When i told him how upset i was he understood and said this is not normal, but was honest and said it does happen. He will have a call tag sent out for UPS to pick up the shells.Trevor also said the replacements will be going out the door no later than next Monday. Federal stepped up with excellent customer service. Lee
savduck
Limbhanger
Posts: 4,160
Location: South GA
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#1
March 01, 2012, 01:04:01 PM
There are have been some post from some of us that the 10 ring pellet coundt has gone down this year on the federals. Mine dont look like that though. Glad they stepped up.
Georgia Boy
stinkpickle
Double Beard
Posts: 2,822
"Milk was a bad choice!"
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#2
March 01, 2012, 01:06:14 PM
LOL! They're packed too full of heavyweight goodness.
Philippe
The Boss Gobbler
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Location: Mo.
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#3
March 01, 2012, 01:31:52 PM
that is some poor QC for such a big company
sugarray
Paintbrush Beard
Posts: 1,500
Location: Buckhannon, WV
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#4
March 01, 2012, 02:50:47 PM
Not poor QC. This stuff happens. It has happened to me after loading my own shells. I take a lot of time crimping my loads and leave the press down for 15 mins before moving the shell, then leave the shell sit for several days before putting it in the box. Then I seal with Alex Plus. I had one open completely this past year, but 9 others that didn't. That is 10%, but it happens. These are new hulls and are stiff.
agturkey
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#5
March 01, 2012, 07:15:38 PM
I have two boxes from natchezs that look worse than those just came 3.5 6 shot look even worse. Getting the run around! From both parties!
agturkey
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Posts: 594
Give more than you take!
Location: Muhlenberg County Kentucky
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#6
March 01, 2012, 09:23:09 PM
All I have done is tried to get them to replace mine and its not been GREAT!
agturkey
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#7
March 01, 2012, 09:33:02 PM
http://www.natchezss.com/customerService.cfm?contentID=orderingInfo§ion=8
Natchezs wont ship me new shells!
agturkey
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#8
March 02, 2012, 10:40:20 PM
Posted in general topics letter sent to federal.
wvnut3
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#9
March 02, 2012, 11:16:09 PM
Did you get a respose from Trevor?. Lee
agturkey
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#10
March 02, 2012, 11:57:36 PM
No email just called and called and called. I pay ship back wait for testing etc etc etc time is of no value I guess...seems crazy they wont hold a credit card number or bill you for good ones be sent out while mine are on way.
wvnut3
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Re: Bad 3" Federal Mag-Shok Heavyweight #7's
#11
March 03, 2012, 07:03:40 AM
Last Edit
: March 03, 2012, 07:07:34 AM by wvnut3
The experience i had was all good.Trevor at ATK said it is obvious the crimps opened up, at first he told me to send UPS and would reimburse me. I said i should not have to be out any money even for a short time, so he said he will send a call tag and have UPS come pick them
up.At
first Trevor was going to send the replacement shells after they received mine and said total turn around time would be about 3 weeks. I told him that gives me very little time to experiment before the season opens.He said he would have the replacements out the door no later than Monday 3-5-12. Lee
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Bad 3" Federal Mag-Shok Heavyweight #7's
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