I removed my saddle mount from my 835 that I had put on over 10 years ago. I decided i wanted to use a picatinny rail to lower my scope so I wouldn't have to lift my cheek off the stock so much when shooting. After looking for over an hour it occurred to me that I had no idea where I put the original trigger housing pin and ejector screw that I replaced with the b-square parts. I called Mossberg last week and told them what happened and I wanted to buy the replacement parts. Much to my suprise the person I spoke to told me they would send me what I needed for free. I got the parts in the mail today, and they even sent me a spare ejector that I didn't ask for. I didn't pay for the parts or the shipping. That's what I call great customer service. I have been wanting an semi auto turkey gun, and this experience has put the Mossberg 935 at the top of my list. Two thumps up for Mossberg. :icon_thumright: :icon_thumright:
Generally speaking ...Mossberg has EXECELLENT customer service :icon_thumright: :icon_thumright:
Quote from: cannonball on March 23, 2011, 04:50:40 PM
I removed my saddle mount from my 835 that I had put on over 10 years ago. I decided i wanted to use a picatinny rail to lower my scope so I wouldn't have to lift my cheek off the stock so much when shooting. After looking for over an hour it occurred to me that I had no idea where I put the original trigger housing pin and ejector screw that I replaced with the b-square parts. I called Mossberg last week and told them what happened and I wanted to buy the replacement parts. Much to my suprise the person I spoke to told me they would send me what I needed for free. I got the parts in the mail today, and they even sent me a spare ejector that I didn't ask for. I didn't pay for the parts or the shipping. That's what I call great customer service. I have been wanting an semi auto turkey gun, and this experience has put the Mossberg 935 at the top of my list. Two thumps up for Mossberg. :icon_thumright: :icon_thumright:
Always great to hear.
Thanks,
Clark
Good to know my mossy 535 is covered.... :you_rock: :you_rock:
yet another reason thats all i own and will own, mosyy :you_rock:
They have a great service department. :happy0064:
My 835 is still ticking and it's probably close to 12yrs old.
Quote from: drum817 on March 23, 2011, 05:17:31 PM
Generally speaking ...Mossberg has EXECELLENT customer service :icon_thumright: :icon_thumright:
:agreed: :icon_thumright: :icon_thumright: :icon_thumright:
They have the best customer service in the business. I have called them about fiber optic sights, beads, sling swivel studs (all small stuff) on different guns and they have always sent replacements at no charge. Usually had them within a week. The best thing about them to me is you can usually get someone on the phone right away instead of having to hold for 45 min.
Never had any issues w/ my 500 or 835 but if I ever do this is good to know. 2 :icon_thumright: :icon_thumright: up for Mossberg!