I was gifted an 870 as a college graduation prestent a few years back. I had not used it a lot but the finish on the laminate stock started to come off. I had contacted Remington about getting this repaired.
They informed me that this gun was well out of warranty but would send me a replacement stock for free. Can beat that for customer service. Might be another reason why my sons first gun will be a Remington.
Just thought I would share this along, I alway like to give props to companies that have outstanding customer service. :z-guntootsmiley:
Always good to hear about it too.
Remington gets beat up on a lot lately for customer service and quality, but I think its not really accurate most of the time. I have had great CS from them, even lately, and I have purchased 2 700's and an 870 and the quality has been the same or better as some of my older guns.
Kudos to Remington.
They are still my favorite gun manufacturer.
I love their Rem 700BDL's.