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General Discussion => General Forum => Topic started by: Timmer on March 06, 2011, 03:16:04 PM

Title: Primos - Great customer service!
Post by: Timmer on March 06, 2011, 03:16:04 PM
Last year I broke the silk fan on my Jake-mobile, which is a few years old.  So I looked for a replacement online.  I could find all kinds of B-mobile fans at various online retailers but no Jake-mobile.  So I emailed Primos asking where I could find one, assuming they'd tell me where to go to buy one.  They responded back with a single sentence "What's your address?"  So, two days later I got a replacement fan.  No part cost, no shipping charges.

That's certainly a way to get me to purchase more Primos stuff.  THANKS PRIMOS!  
Title: Re: Primos - Great customer service!
Post by: OLE RASPY on March 06, 2011, 03:31:39 PM
 :icon_thumright: :icon_thumright:
Title: Re: Primos - Great customer service!
Post by: hookedspur on March 06, 2011, 03:39:21 PM
 :smiley-patriotic-flagwaver-an :icon_thumright:
Title: Re: Primos - Great customer service!
Post by: buck_hunter21 on March 06, 2011, 03:52:27 PM
Primos has the best customer service I have ever had to deal with. That's why I am a life long customer.
Title: Re: Primos - Great customer service!
Post by: harvester on March 06, 2011, 04:06:01 PM
 :icon_thumright: :icon_thumright:
Title: Re: Primos - Great customer service!
Post by: bowhunter32 on March 06, 2011, 04:08:12 PM
x2 i also have dealt swith them..have a double bull blind bought b4 they sold to primos.broke rods..they send me new ones every time no questions..also very cheerful on phone.. :you_rock:
Title: Re: Primos - Great customer service!
Post by: handcannon on March 06, 2011, 05:23:55 PM
Bunch of good guys down there that know how to run a business right.
Title: Re: Primos - Great customer service!
Post by: grousec on March 06, 2011, 05:28:55 PM
Great going Primos.  I knew there was a reason I liked this company!
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