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Here is a Trumpet for a friend in Florida, made from Curly KOA with a Buffalo Horn mouth piece, he had a Bois D' Rose trumpet but thinks he was having an allergic reaction to the wood, so we did a swap, as he wanted a trumpet caller instead of refund. He wanted a caller just a tad longer so this one is 9 - 1/4" in length.
Many call makers know that with exotic woods, the chances of allergic reactions are likely and we always offer our best intentions in making calls from exotics, and immediately reply to any adverse effects with full refunds or make another call. I KNOW this is the best way to handle this type of situation, also by bringing to the buyers awareness that the possibility of an allergic reaction is always present with woods ... I am thankful that I can have an open and honest relationship with my buyers and they know upfront that everything that comes out of my shop is 100% guaranteed, no questions asked, that's just good business.
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I agree, that's good customer service, I'd do the same.
Jack, he made the right move as well in swaping out for another trumpet. Love the yelper you made me and feel that I got more than my monies worth. Folks, for the price/quality you can't go wrong with a Pappy trumpet. I can see an acrylic one in the future. :icon_thumright:
good looking call, you did the right thing
That's beautiful pappy!! :happy0064: