OG shop member gallery
OldGobbler
          bullet Forum Board      bullet Pushpin Turkey Call Blog      bullet Advertising Info     

OG Gear Store
PATCHES


Sum Toy
Dave Smith
Wood Haven
North Mountain Gear
North Mountain Gear
turkeys for tomorrow






Author Topic: True customer service  (Read 515 times)

Online Notsoyoungturk

  • 2024 SITE SUPPORTER
  • The Boss Gobbler
  • ********
  • Posts: 658
    • Reel South Outfitters
True customer service
« on: April 23, 2023, 05:30:01 PM »
I didn't know whether to cry or vomit.  I was pulling my calls together for a hunt when I dropped my Moye Howard trumpet.  It fell off a shelf and hit right on the edge of the camel bone mouthpiece breaking it in half. I was sick.  I texted Moye, told him it was completely my fault and asked if he could fix it.  He told me to box it up and send it to him.

I sit here, less than a week later, with a trumpet that looks brand new and sounds as good as it looks.  Furthermore, Moye refused to accept any payment, even shipping.  If you are in the market for a quality trumpet, I encourage you to give Moye a call.  He is a good guy and shows unbelievable committment to his customers and his products. 

Thanks you Moye for the quick repair and unbelievable customer service.
A hunt based on trophies taken falls far short of what the ultimate goal should be - Fred Bear

Offline Lcmacd 58

  • 2024 SITE SUPPORTER
  • The Boss Gobbler
  • ********
  • Posts: 721
  • Shoot 'em close
Re: True customer service
« Reply #1 on: April 23, 2023, 05:54:26 PM »
Customer service is an absolute necessity....
Very little of it anymore....

Online Zobo

  • 2024 SITE SUPPORTER
  • Longbeard
  • ********
  • Posts: 1595
  • Nitwit Elitist Whiner
Re: True customer service
« Reply #2 on: April 23, 2023, 07:42:00 PM »
That’s really good of him, nice to hear that
Stand still, and consider the wonderous works of God  Job:37:14

Online Greg Massey

  • 2024 SITE SUPPORTER
  • Long Spur Gobbler
  • ********
  • Posts: 15643
Re: True customer service
« Reply #3 on: April 23, 2023, 08:39:08 PM »
Awesome service for sure .. glad he was able to fix it ...

Offline Crowstalker

  • Hero Member
  • ***
  • Posts: 386
Re: True customer service
« Reply #4 on: April 25, 2023, 07:40:46 AM »
That’s great to hear!!! Hats off to Moye!!